Pre-call brief - team only

Alex Morgan

Hot lead | 80% Decisive Delegator

Contact

Email
alex.morgan@example.com
Phone
604-555-0101
Site
100 Example Ave, Burnaby, V5A 0A1

Lead

hot lead

Project type
A renovation
Investment
$200K
Timeframe
In 3 to 6 months
Project stage
Ready to get started
Type of help
Start to finish: you design it and stay involved until the project is complete

Client type

How to work with them

Decisive Delegator (80%)

Fast decision-maker. Comfortable delegating. Outcome-focused.

Communication
Short, decisive emails with a clear recommendation and next step. Bullet points, not essays.
Pacing
Fewer, tightly agendaed meetings. Present two strong options, not a range.
Pitch
Full-service package where Banfield owns the process end to end.
Watch for
  • Disengages if meetings feel unnecessary
  • May approve quickly and want to revisit later if not briefed on consequences
Tip
Lead with the outcome and timeline. Respect their time from the first call.

Behaviour

Answers

Show all answers
When a big decision lands on your plate, you usually...
Find someone who knows their stuff and go with their call
How involved do you want to be in the design process?
Show me the finished plan. I trust you.
We show you a design that's quite different from what you pictured. Your first reaction?
Great, that's why I hired you
What makes you feel confident during a big project?
A clear recommendation from someone experienced; Knowing exactly where the budget is going
Important question first: how do you take your coffee?
Black, in a travel mug, already out the door
What does home mean to you?
Calm. Somewhere that just works.
What are you dreaming up?
A renovation
When would you love to get started?
In 3 to 6 months
Roughly what investment feels comfortable for this project?
$200K
What stage is your project at right now?
Ready to get started
What kind of help are you looking for?
Start to finish: you design it and stay involved until the project is complete
Anything else we missed?
(skipped)