Hands-On Controller (90%)
High involvement. Strong ownership. Process-sensitive.
- Communication
- Regular structured status updates covering budget, timeline, vendors and open decisions.
- Pacing
- Agree on decision checkpoints up front; keep them visible.
- Pitch
- Hourly or phased engagement with transparent tracking; position Banfield as a strategic teammate.
- Watch for
- Friction if they feel excluded from vendor or budget decisions
- May second-guess trades or the design team
- Tip
- Share the plan and the numbers early. Give them clear lanes for involvement.